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CompuSol,
Inc. employs degreed technical writers who share an average of over 10
years experience writing computer software documentation, online Help
systems, and multimedia applications. Our authors can provide on-site or
off-site support to satisfy your technical documentation and multimedia
needs. We pride ourselves in providing high-quality, accurate, and
aesthetically pleasing solutions.
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Presales Demos
A presales demo showcases your products and services
to potential customers in a graphically rich, multimedia package. Presales
demos typically feature sound, graphics, animation, video, and text
descriptions combined into an interactive demo that successfully markets
your companies’ products and services. Furthermore, presales demos can
provide simulations of your software so potential customers see the
solutions your products offer.
Presales demos are the perfect way to organize and
present the benefits of your product or service. Featuring a
point-and-click environment that captures your potential customers’
interest, people will be intrigued by your demo and will learn what your
products and services can offer them. Presales demos also allow you to
include contact information, the ability to send email, and launch
Internet URLs so potential customers can access your company web site.
With a presales demo, you can answer all prospective
customers’ questions about your products and services from one
multimedia presentation. In addition, you can distribute the demo via
CD-ROM, other distribution device, or via the Internet so it can be viewed
directly from your company web site.
Some benefits to presales demos:
·
Demonstrates your products and services in action through
the use of software simulations
·
Incorporates sound, graphics, and text to create an
interactive experience that gives your products and services a polished,
professional finish
·
Influences the purchase decision by highlighting the
features and benefits of your products and services
·
Includes printable order forms and feature lists to
allow potential customers to order your products and services from their
home or office
Examples:
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Technical Documentation
If your business is creating and selling computer
software applications, why not leave the task of creating technical
documentation and marketing literature to the professionals at CompuSol?
We provide a wide variety of documentation services in both online and
hard copy formats. We use industry-leading tools such as FrameMaker,
Microsoft Word, Adobe Acrobat (PDF), PhotoShop, and Paint Shop Pro.
We work closely with your subject matter
experts to create comprehensive, precise, and easy-to-use documentation
delivered in a timely manner. Whether you need an in-depth user guide, a
simple quick reference guide, or a dynamic marketing brochure, our authors
are sure to exceed your expectations.
Some documentation services we
provide:
·
PDF and HTML - fully searchable, displayed on intranet,
internet, or emailed
·
Software installation guides
·
User guides
·
Training manuals
·
Quick reference guides
·
Getting started guides
·
Marketing literature and brochures
·
Graphic art design
Examples:
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CD Browsers
Today, many software products incorporate CD browsers
on their installation CD-ROMs. If you recently installed a software
package, then you may have witnessed a CD browser at work. Simply stated,
a CD browser provides a graphical user interface to the products contained
on a CD-ROM. A CD browser can include multimedia features such as sound,
graphics, and text, which allow users to browse the contents of a CD and
interact only with the portions of the CD that interest them. This
eliminates the need to browse through multiple directories in order to
find specific components of the software.
From the CD browser, users can browse the contents of
your CD-ROM, install applications, and view additional information
concerning your products and services in a complete point and click
environment. You can also include hyperlinks to your company web site and
much more. Additionally, the CD browsers that CompuSol creates include an
Autorun file that automatically launches the CD browser when the CD is
placed in the user’s CD-ROM drive.
Some benefits of CD browsers:
·
Provides users with the freedom to browse the contents of a
CD through a point and click graphical environment
·
Empowers users with the ability to conveniently launch all
applications stored on a CD-ROM
·
Provides an opportunity to showcase other products and
services in a digital format, allowing customers to learn more about your
product line, and make them aware of multiple solutions your products and
services can provide
·
Provides customers with all of your company’s contact
information, sales referrals, technical support information, and direct
access to email addresses and related URLs, including your company web
site
Examples:
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Online Tutorials
When introducing software packed with lots of robust
features, it’s sometimes difficult to demonstrate all of the
capabilities to the user. Therefore, the need for a reliable, interesting,
and easy-to-navigate tutorial becomes essential. An interactive tutorial
is a perfect way to deliver training that will lessen the learning curve
and get users up to speed fast with your software package. Tutorials allow
you to deliver computer-based training with graphical depictions of how to
perform tasks and get results fast. Since tutorials can contain multimedia
and software simulations, users can learn how to operate your product by
actually watching it in use.
With the ability to include quizzes in your tutorial,
you can ensure that users are learning at their own pace, and not
progressing to other lessons until they have mastered the previous one. By
including a tutorial with your product, you provide an advantage for both
your company and your customers. Customers become more confident using
your products, thus significantly reducing the number of technical support
requests your company receives.
Some benefits to online tutorials:
·
Visually demonstrates how to perform tasks in your product
by incorporating sound, animation, graphics, and more
·
Greatly reduces the customer’s learning curve with your
product
·
Allows customers to navigate to the instructional
information that is most interesting to them
·
Provides instructional information that can accompany your
product when shipped
Examples:
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Quick Tour Demos
Quick tour demos typically focus on specific aspects
of your products, and detail how they are instrumental in achieving
certain results. For example, a quick tour demo provides a virtual tour of
your product so users can focus their attention on the major areas of
functionality. By creating a quick tour demo for your product, you can
assure your customers that your product meets their specific needs.
Furthermore, you can reinforce this message by including simulations of
your software to demonstrate exactly how your product performs the tasks.
Some benefits of quick tour demos:
·
Demonstrates the functions of your products and services
·
Allows your users to easily navigate through your demo and
learn more about the features of your products and services that most
interest them.
Examples:
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Automated Software Distribution
Now that you’ve created your software, how are you
going to install it on your end user’s computer? There are many
variables that need to be taken into account, such as differences in
computer configurations and platforms, which may cause software to fail if
not properly installed.
Why not let the experienced engineers at CompuSol
create a full-featured installation program that includes error checking,
license control, system requirement validation, and more, all in a
user-friendly interface. We create powerful and versatile software
installation programs using industry-leading tools such as InstallShield.
Our installation programs can be executed from any media such as CD-ROM,
web-based interface, or floppy disk.
Some benefits to automated software distribution:
·
Customizable end-user interface
·
Provides interactive setups to obtain system and user
specific information
·
Includes automated version, system, and disk space checking
requirements
·
Handles shared files and registry settings
·
Creates program groups, folders, shortcuts, and icons
·
Includes
automated uninstall process
Examples:
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Context-sensitive Online Help Systems
With the addition of more functionality in software,
the necessity for easy-to-use online Help is essential. CompuSol technical
writers are trained to create full-featured professional online Help systems
for Windows 3.x, 95, 98, 2000, and NT. We specialize in designing and
authoring context-sensitive WinHelp and HTML Help systems from conception to
distribution. We use authoring
tools such as RoboHELP® and Help Magician to create and maintain Help files
and integrate those Help files with any software application.
An online Help system can be as simple or robust as you
like. We typically create Help systems that include features like
dialog-level and field-level topics, step-by-step procedures, hotspots,
hypergraphics, buttons, tables of contents, multi-level indexes, full-text
searches, related topics, customizable window designs, and more.
Generally, Help systems are
used to display information and instructions for performing specific tasks
within your application. A Help system walks the user through the steps
necessary to achieve the desired results, thus avoiding a steep learning
curve with the application. A Help system can run alongside the application
the viewer is using, so users do not need to minimize windows, or launch
other applications to find Help. Also, online Help is interactive so users
of your software can initiate Help on the areas of your applications they
have questions about, and are not bogged down with other irrelevant
information. Additionally, integrating context-sensitive Help is simply a
matter of having your software developer launch the Help system from your
application using a specific Help ID, the Help system takes care of
displaying the proper topic.
Some benefits of online Help systems:
·
Provides step-by-step procedures to perform processes in your
software application
·
Allows users to navigate easily to relevant Help topics
·
Significantly reduces the number of technical support requests
your company receives
·
Eliminates the need to endure a long learning curve to achieve
results with a software application
·
Replaces costly hard copy documentation
Examples:
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