CompuSol, Inc. employs degreed technical writers who share an average of over 10 years experience writing computer software documentation, online Help systems, and multimedia applications. Our authors can provide on-site or off-site support to satisfy your technical documentation and multimedia needs. We pride ourselves in providing high-quality, accurate, and aesthetically pleasing solutions.

 

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Presales Demos

A presales demo showcases your products and services to potential customers in a graphically rich, multimedia package. Presales demos typically feature sound, graphics, animation, video, and text descriptions combined into an interactive demo that successfully markets your companies’ products and services. Furthermore, presales demos can provide simulations of your software so potential customers see the solutions your products offer.

Presales demos are the perfect way to organize and present the benefits of your product or service. Featuring a point-and-click environment that captures your potential customers’ interest, people will be intrigued by your demo and will learn what your products and services can offer them. Presales demos also allow you to include contact information, the ability to send email, and launch Internet URLs so potential customers can access your company web site.

With a presales demo, you can answer all prospective customers’ questions about your products and services from one multimedia presentation. In addition, you can distribute the demo via CD-ROM, other distribution device, or via the Internet so it can be viewed directly from your company web site.

 

Some benefits to presales demos:

·         Demonstrates your products and services in action through the use of software simulations

·         Incorporates sound, graphics, and text to create an interactive experience that gives your products and services a polished, professional finish

·         Influences the purchase decision by highlighting the features and benefits of your products and services

·         Includes printable order forms and feature lists to allow potential customers to order your products and services from their home or office

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Technical Documentation

If your business is creating and selling computer software applications, why not leave the task of creating technical documentation and marketing literature to the professionals at CompuSol? We provide a wide variety of documentation services in both online and hard copy formats. We use industry-leading tools such as FrameMaker, Microsoft Word, Adobe Acrobat (PDF), PhotoShop, and Paint Shop Pro.

 We work closely with your subject matter experts to create comprehensive, precise, and easy-to-use documentation delivered in a timely manner. Whether you need an in-depth user guide, a simple quick reference guide, or a dynamic marketing brochure, our authors are sure to exceed your expectations.

 

Some documentation services we provide:

·         PDF and HTML - fully searchable, displayed on intranet, internet, or emailed

·         Software installation guides

·         User guides

·         Training manuals

·         Quick reference guides

·         Getting started guides

·         Marketing literature and brochures

·         Graphic art design

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CD Browsers

Today, many software products incorporate CD browsers on their installation CD-ROMs. If you recently installed a software package, then you may have witnessed a CD browser at work. Simply stated, a CD browser provides a graphical user interface to the products contained on a CD-ROM. A CD browser can include multimedia features such as sound, graphics, and text, which allow users to browse the contents of a CD and interact only with the portions of the CD that interest them. This eliminates the need to browse through multiple directories in order to find specific components of the software.

From the CD browser, users can browse the contents of your CD-ROM, install applications, and view additional information concerning your products and services in a complete point and click environment. You can also include hyperlinks to your company web site and much more. Additionally, the CD browsers that CompuSol creates include an Autorun file that automatically launches the CD browser when the CD is placed in the user’s CD-ROM drive.

 

Some benefits of CD browsers:

·         Provides users with the freedom to browse the contents of a CD through a point and click graphical environment

·         Empowers users with the ability to conveniently launch all applications stored on a CD-ROM

·         Provides an opportunity to showcase other products and services in a digital format, allowing customers to learn more about your product line, and make them aware of multiple solutions your products and services can provide

·         Provides customers with all of your company’s contact information, sales referrals, technical support information, and direct access to email addresses and related URLs, including your company web site

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Online Tutorials

When introducing software packed with lots of robust features, it’s sometimes difficult to demonstrate all of the capabilities to the user. Therefore, the need for a reliable, interesting, and easy-to-navigate tutorial becomes essential. An interactive tutorial is a perfect way to deliver training that will lessen the learning curve and get users up to speed fast with your software package. Tutorials allow you to deliver computer-based training with graphical depictions of how to perform tasks and get results fast. Since tutorials can contain multimedia and software simulations, users can learn how to operate your product by actually watching it in use.

With the ability to include quizzes in your tutorial, you can ensure that users are learning at their own pace, and not progressing to other lessons until they have mastered the previous one. By including a tutorial with your product, you provide an advantage for both your company and your customers. Customers become more confident using your products, thus significantly reducing the number of technical support requests your company receives.

 

Some benefits to online tutorials:

·         Visually demonstrates how to perform tasks in your product by incorporating sound, animation, graphics, and more

·         Greatly reduces the customer’s learning curve with your product

·         Allows customers to navigate to the instructional information that is most interesting to them

·         Provides instructional information that can accompany your product when shipped

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Quick Tour Demos

Quick tour demos typically focus on specific aspects of your products, and detail how they are instrumental in achieving certain results. For example, a quick tour demo provides a virtual tour of your product so users can focus their attention on the major areas of functionality. By creating a quick tour demo for your product, you can assure your customers that your product meets their specific needs. Furthermore, you can reinforce this message by including simulations of your software to demonstrate exactly how your product performs the tasks.

 

Some benefits of quick tour demos:

·         Demonstrates the functions of your products and services

·         Allows your users to easily navigate through your demo and learn more about the features of your products and services that most interest them.

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Automated Software Distribution

Now that you’ve created your software, how are you going to install it on your end user’s computer? There are many variables that need to be taken into account, such as differences in computer configurations and platforms, which may cause software to fail if not properly installed.

Why not let the experienced engineers at CompuSol create a full-featured installation program that includes error checking, license control, system requirement validation, and more, all in a user-friendly interface. We create powerful and versatile software installation programs using industry-leading tools such as InstallShield. Our installation programs can be executed from any media such as CD-ROM, web-based interface, or floppy disk.

                               

Some benefits to automated software distribution:

·         Customizable end-user interface

·         Provides interactive setups to obtain system and user specific information

·         Includes automated version, system, and disk space checking requirements

·         Handles shared files and registry settings

·         Creates program groups, folders, shortcuts, and icons

·           Includes automated uninstall process

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Context-sensitive Online Help Systems

With the addition of more functionality in software, the necessity for easy-to-use online Help is essential. CompuSol technical writers are trained to create full-featured professional online Help systems for Windows 3.x, 95, 98, 2000, and NT. We specialize in designing and authoring context-sensitive WinHelp and HTML Help systems from conception to distribution.  We use authoring tools such as RoboHELP® and Help Magician to create and maintain Help files and integrate those Help files with any software application.

An online Help system can be as simple or robust as you like. We typically create Help systems that include features like dialog-level and field-level topics, step-by-step procedures, hotspots, hypergraphics, buttons, tables of contents, multi-level indexes, full-text searches, related topics, customizable window designs, and more.

Generally, Help systems are used to display information and instructions for performing specific tasks within your application. A Help system walks the user through the steps necessary to achieve the desired results, thus avoiding a steep learning curve with the application. A Help system can run alongside the application the viewer is using, so users do not need to minimize windows, or launch other applications to find Help. Also, online Help is interactive so users of your software can initiate Help on the areas of your applications they have questions about, and are not bogged down with other irrelevant information. Additionally, integrating context-sensitive Help is simply a matter of having your software developer launch the Help system from your application using a specific Help ID, the Help system takes care of displaying the proper topic.

 

Some benefits of online Help systems:

·         Provides step-by-step procedures to perform processes in your software application

·         Allows users to navigate easily to relevant Help topics

·         Significantly reduces the number of technical support requests your company receives

·         Eliminates the need to endure a long learning curve to achieve results with a software application

·         Replaces costly hard copy documentation

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